Pilot · Aiera Voice AI
Voice console
Aiera answers and places enquiry calls across every WeWork India city, in five languages, with live escalation to a human when needed.
Calls today
118
Across 5 cities
Answered by AI
91%
+4pt vs last week
Avg handle time
3m 55s
CSAT
4.6 / 5
Post-call WhatsApp survey
Deflection
82%
Resolved without a human
Hourly call volume
Today
Live queue
3 calls waiting
Sameer Qureshi
Arclight Media · Noida
Ishita Bose
Verdant Climate · Gurugram
Divya Nair
Peppercorn Foods · Bengaluru
Voice agent configuration
Languages, latency and escalation
Median response latency: 640ms
Escalates to human when: competitor quote named, pricing dispute, or 2 failed intent matches
Auto callback scheduled after 2 missed attempts
Transcript preview
Select a call
Meghna: Hi Priya, following up on the 90-seat requirement at Bellandur. Priya: We need to move by the first week of next month, that's the hard part. Meghna: Vaishnavi Signature has a ready-to-move suite. We can do the all-hands in the events space. Priya: That would win the team over. Send options today.
Place a test call
Simulated — no real dialing happens in this demo
Ready to place a test call
Aiera will dial a sample lead: Ishita Bose, Verdant Climate