Member Value · Wellbeing
WellSpace
A wellbeing layer on top of the workspace — therapy, physiotherapy, health camps, studios and quiet rooms — bundled or credit-based, and measured against renewal.
Members served
2,180
52% of active base
Bookings / month
3,784
Across 6 services
Wellbeing score
74
Quarterly pulse, +16 since W1
Retention lift
+6.4 pts
Users vs non-users
Wellbeing pulse
Composite score across participating centres
Score by centre
Where wellbeing is strongest
Service catalogue
Partner services live in the member app
| Service | Partner | Bookings | Slot utilisation | NPS | Billing |
|---|---|---|---|---|---|
| Physiotherapy desk clinic | MoveWell | 412 | 78% | 71 | Credits |
| Therapy & counselling | Mindpath | 268 | 84% | 79 | Included |
| Annual health check camps | Cura Labs | 940 | 66% | 62 | Included |
| Gym & studio network | FlexPass | 1,360 | 58% | 68 | Pay per use |
| Nutrition consults | Plate | 184 | 41% | 55 | Credits |
| Guided meditation rooms | In-house | 620 | 72% | 74 | Included |
Programme economics
Cost and return per member
Cost per member / month
₹210
Partner margin share
18%
Attach revenue run-rate
₹68 L
Retention lift on users
+6.4 pts
Programme health
Against pilot targets
2,180 of 4,200 active members
Booked the same service twice in 90 days
Partner slots actually used — biggest waste today
Quarterly pulse across participating centres
Usage funnel
Reach through to monthly active users
How WellSpace works
Bundled basics, credits for the rest
Bundle the basics
Therapy, health camps and meditation rooms included in every membership tier.
Credits for the rest
Physio, nutrition and studio access draw from a monthly wellbeing credit wallet.
Book in two taps
Slots surface in the member app by centre, with same-day availability shown first.
Measure the lift
Usage is tied back to renewal and churn cohorts so the spend defends itself.
Recommended actions
Fix waste, promote what works
Lift Kharadi wellbeing score
54 is the portfolio floor — run a physio + health camp week and re-pulse.
Renegotiate FlexPass slots
58% utilisation on the largest partner contract; move to a usage-based rate.
Push nutrition consults
41% utilisation despite 55 NPS — poor discovery, not a bad service.
Publish the retention lift
+6.4 pts on service users is the strongest renewal argument we have.